Zevienza (“we,” “us,” or “our”) values the privacy of our customers and visitors (“you” or “user”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.zevienza.com/ and make purchases from our online store. Please read this policy carefully. By using our website or placing an order, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information to provide and improve our services. This information includes:
- Personal Identification Information: Name, email address, phone number, shipping and billing address.
- Account Details: If you create an account, username and password.
- Payment Information: Payment method details such as credit/debit card number, bank details, or payment gateway tokens.
- Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our website.
- Cookies and Tracking: Cookies and similar technologies to enhance user experience and analyze site traffic.
How We Use Your Information
Your information is used for the following purposes:
- Processing and fulfilling your orders.
- Managing your account and providing customer support.
- Communicating offers, promotions, and marketing messages (with your consent).
- Improving our website, services, and product offerings.
- Complying with legal and regulatory obligations.
- Preventing fraud and enhancing security.
Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties who assist us in fulfilling orders, payment processing, delivery, and marketing (e.g., courier companies, payment gateways, email service providers).
- Legal Authorities: When required by law or to protect rights, property, or safety.
- Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data, subject to legal obligations.
- Opt out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.
- Restrict or object to data processing where applicable.
Retention of Information
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Children’s Privacy
Our website and services are not intended for persons under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.
Contact Us
For any questions, concerns, or requests regarding your privacy, please contact us at:
Email: support@zevienza.com
Address: Briddhi Co-operative Housing Society
BC-62 Street No 147 Newtown AA-1 Kolkata-700156
